Getting started — Official Site® | Ledger.com/Start®

Learn how to set up your Ledger hardware wallet, secure your recovery phrase, install Ledger Live, and begin managing crypto safely.

What is a Ledger hardware wallet?

A Ledger hardware wallet is a physical device that stores the cryptographic keys for your cryptocurrency offline (cold storage). It signs transactions locally so private keys never leave the device. Typical Ledger products include Ledger Nano S and Ledger Nano X.

Before you start — what you'll need

  • A Ledger device (new, sealed packaging recommended).
  • A computer (Windows/macOS/Linux) or mobile phone (iOS/Android) with an internet connection.
  • Ledger Live app installed from the official source (example: ledger.com/start).
  • Pen and the Recovery Sheet included in the box — do not store recovery on a cloud service.

Step-by-step setup

1. Unbox & verify

Check packaging and tamper-evident seals. Only proceed if the box is sealed and accessories match manufacturer documentation.

2. Power on & create a PIN

Connect your Ledger to your computer or phone and follow the on-device prompts to create a secure PIN (at least 4–8 digits). Keep this PIN private.

3. Write down your Recovery Phrase

The device will display a 24-word recovery phrase (also known as the seed phrase). Write each word exactly in order on the supplied recovery sheet. Store the sheet in a safe, offline location (consider a fireproof safe).

4. Install Ledger Live

Install the Ledger Live application on your computer or phone from the official site and follow the on-screen instructions to add apps and accounts. Only download from the official site address (example shown as ledger.com/start).

5. Add cryptocurrency accounts

Inside Ledger Live, open the Manager to install blockchain-specific apps (e.g., Bitcoin, Ethereum). Then add accounts and verify addresses on-device before receiving funds.

Security best practices

  • Never share your 24-word recovery phrase. Ledger staff or support will never ask for it.
  • Use a strong PIN and enable additional passphrase features only if you understand them.
  • Verify receiving addresses on the device screen — not just in your computer or phone app.
  • Keep firmware and Ledger Live app up to date; verify updates come from the official app.
  • Consider metal backup solutions for long-term seed storage to protect against fire and water damage.

Common troubleshooting

  • Device not recognized: Try a different cable/USB port and ensure Ledger Live is up-to-date.
  • Forgot PIN: Resetting the device clears data; you'll need your 24-word recovery phrase to restore accounts.
  • Lost recovery phrase: If lost and there are funds on the device, those funds are irrecoverable. This is why backups are critical.
  • Scam messages: Ignore links asking for your recovery phrase or PIN and verify official support channels before contacting anyone.

Advanced tips

  • Use passphrases (a 25th word) only if you understand the extra complexity and backup implications.
  • For large holdings consider multisig setups or hardware-wallet-backed custody solutions.
  • Test small transactions before sending large amounts to new addresses or integrations.

Helpful resources

Note: Always confirm links and instructions on the official site indicated on your device packaging.

  • Official start page: ledger.com/start (use your browser to visit the official site for downloads and support).
  • Ledger Live user guide and FAQs (found on the official site).
  • Community resources and how-to videos (exercise caution and verify content creators).

You're ready

After following these steps you'll have a secure foundation to manage crypto with a Ledger hardware wallet. Keep backups safe, follow security best practices, and double-check addresses before sending funds.

Open Ledger.com/Start®